Política de envío

ROTOMART SHIPPING POLICY

1. Order acknowledgments will be available immediately on the website if the item is in in stock.
2. A physical address is necessary for delivery. Orders cannot be shipped to P.O. Boxes.
3. Orders for in stock items will be filled and shipped within 48 hours.
4. All orders will be shipped FOB the plant in Cedarburg, Wisconsin, USA:
  • UPS Ground North American orders will be shipped either Prepaid, or Collect (if customer supplies their UPS number).
  • Expedited or Rush orders will be shipped either Prepaid, or Collect (if customer provides their UPS number) utilizing UPS Priority (1 or 2 days).
  • Orders that are too large or heavy for UPS will be shipped Prepaid utilizing common carrier selected by Rotomart. Customer may request a collect shipment on a specific carrier if they provide Rotomart with their carrier number.
  • Drop shipments will be charged $25 per location plus freight cost.
  • International shipments (outside North America) will be shipped Prepaid utilizing a carrier selected by Rotomart. Customer may request a collect shipment on a specific carrier if they provide Rotomart with their carrier number. A third party account valid for duty and freight must be provided.
  • Rotomart reserves the right to change carriers at any time and without advance notice.
5. Out of Stock or back ordered items will be shipped as soon as they are available. Contact Rotomart's customer service department for estimated delivery times. You may contact them by email at sales@rotomart.com.
6. Shipping and handling charges will be dependent on the destination, size, and value of your order.
7. Since the products sold by Rotomart are intended to be used in our customers’ production processes, Rotomart is not required to collect sales taxes on orders.
8. Packages must be inspected before signing for the delivery. If the package is damaged in shipping, note the damage on the delivery receipt before signing and file a claim with the carrier.